Terms of Service

Last updated: July 11, 2026 · Effective for all accounts created on or after this date

These Terms of Service ("Terms") form a binding agreement between you ("you", "your") and FD Multimedia ("FD Multimedia", "we", "us", "our"), reachable at [email protected].

These Terms govern your access to and use of Multigen AI, our website, mobile applications, and APIs (collectively, the "Services"). By creating an account, clicking "I agree", or otherwise accessing or using the Services, you accept these Terms in full. If you do not agree, do not use the Services.

If you access the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

1. Eligibility & Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. By using the Services you represent that you meet this requirement.

Creating an account requires accurate registration information (name, email, and a password we store as a secure hash — we never see or store your plaintext password). You are responsible for all activity that occurs under your account and for keeping your credentials confidential. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

We may offer sign-in via third-party identity providers (such as Google). Your use of those providers is subject to their own terms.

2. License to Use the Services

Subject to your compliance with these Terms and, where applicable, payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own internal business or personal purposes.

You may not copy, resell, sublicense, rent, lease, or distribute the Services, nor reverse-engineer, decompile, or attempt to extract the source code of our software, except to the extent expressly permitted by applicable law notwithstanding this restriction. This license does not transfer any ownership rights to you.

3. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. Without limiting the above, you agree not to use the Services to:

• Generate, upload, or distribute content that is illegal, infringing, defamatory, hateful, harassing, or that promotes violence against any person or group;
• Create sexually explicit content involving minors, or any non-consensual intimate imagery of real individuals;
• Create undisclosed deepfakes or synthetic media depicting real, identifiable people in a way intended to deceive, defame, or without their consent;
• Infringe the intellectual property, privacy, or publicity rights of any third party, including uploading product photos, logos, brand assets, or likenesses you do not have the right to use;
• Use automated means (scraping, bots, data-mining tools) to access the Services beyond normal use of our published interfaces and APIs;
• Use the Services — including generated outputs — to develop, train, or benchmark a competing AI model or service;
• Attempt to disrupt, overload, or compromise the security, integrity, or availability of the Services or any account other than your own;
• Circumvent credit metering, usage limits, or payment mechanisms;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We may investigate suspected violations and, in our discretion, remove content, suspend, or terminate accounts that breach this section, without refund of already-consumed credits.

4. Your Content & What You Grant Us

You own what you upload. As between you and us, you retain all ownership rights in the images, product data, brand assets, prompts, and other material you upload to the Services ("Your Content"). We claim no ownership over Your Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and process Your Content solely as necessary to operate and provide the Services to you — including transmitting it to the third-party AI infrastructure providers we use to fulfil your generation requests (see Section 5). We do not use Your Content to train our own AI models, and we do not sell Your Content.

Generated content. Subject to your plan, applicable law, and your compliance with these Terms, you own the images and videos the Services generate for you ("Generated Content") and may use them commercially. Because Generated Content is produced by AI models based partly on your inputs, we cannot and do not guarantee it is free of third-party rights — see Section 5 below.

You represent and warrant that: (a) you own or have all necessary rights and permissions to upload Your Content and to request the resulting Generated Content; (b) Your Content does not infringe any third party's intellectual property, privacy, or publicity rights; and (c) Your Content does not contain malware or unlawful material.

If you delete Your Content or your account, we will remove it from active systems within a reasonable period, as described in our Privacy Policy, though residual copies may persist briefly in backups before automatic purge.

5. AI-Generated Content — Nature & Limitations

Multigen AI relies on generative AI models — some operated by us, some by third-party AI infrastructure providers acting as our processors — to produce Generated Content from Your Content and prompts. Generative AI is probabilistic: outputs can be inaccurate, unexpected, or fail to match your request. You are solely responsible for reviewing Generated Content before publishing or relying on it commercially.

We do not guarantee that Generated Content is free of any third party's intellectual property or other rights, or that it is suitable for any particular purpose (including regulatory, medical, legal, or safety-critical uses). You assume all risk arising from your use of Generated Content.

6. Plans, Credits & Billing

• Generation tasks consume AI credits. Each paid plan includes a monthly credit allowance that resets each billing cycle; unused credits do not roll over unless we state otherwise for your specific plan.
• Paid subscriptions renew automatically at the then-current price until cancelled. You may cancel at any time from your account settings; access continues until the end of the period you already paid for.
• Payments are processed by third-party payment processors (such as Stripe) or app-store billing (such as Google Play). We do not store your full card number. Prices shown exclude taxes unless stated otherwise; applicable taxes are added at checkout where required.
• Credits consumed by a completed generation are non-refundable. If a generation fails due to a system or provider error, the corresponding credits are automatically refunded to your balance.
• We may change plan pricing or credit costs going forward; changes will not retroactively affect a billing cycle you already paid for. We will give reasonable notice of material price changes to active subscribers before they take effect at renewal.

7. Feedback

If you send us suggestions, bug reports, or other feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, including improving the Services, without any obligation or compensation to you.

8. Our Intellectual Property

The Services — including our software, interfaces, workflows, trademarks, logos, and the "Multigen AI" name — are owned by FD Multimedia or our licensors and are protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, branding, or proprietary technology except as necessary to use the Services as intended.

9. Third-Party Services & Links

The Services may link to, integrate with, or rely on third-party websites, tools, or AI providers we don't control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their own terms.

10. Availability & Changes to the Services

We aim for high availability, but the Services are provided "as is" and "as available." We may add, modify, or remove features, models, or workflows at any time. Where a change materially reduces functionality you're paying for, we'll make reasonable efforts to notify active subscribers in advance.

11. Suspension & Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access, with or without notice, if you materially breach these Terms, if required by law, or to protect the security or integrity of the Services. Where we terminate a paid account without cause and without your breach, we will refund the pro-rata unused portion of your current billing period.

Sections that by their nature should survive termination — including ownership, disclaimers, liability limits, indemnification, and governing law — remain in effect after your account ends.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or fully secure, or that Generated Content will meet your expectations or be free of third-party rights. Nothing in this section limits any warranty that cannot be excluded under mandatory Brazilian consumer-protection law (Código de Defesa do Consumidor) where it applies to you.

13. Limitation of Liability

To the maximum extent permitted by applicable law, FD Multimedia will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Services is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply where prohibited by mandatory law, including consumer-protection rules that cannot be waived under the Código de Defesa do Consumidor.

14. Indemnification

You agree to defend and indemnify FD Multimedia against any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) Your Content or Generated Content you request or publish; (b) your violation of these Terms or applicable law; (c) your violation of a third party's rights; or (d) your fraudulent or willful misconduct in connection with the Services.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law principles. Disputes will be submitted to the competent Brazilian courts. If you are a consumer under Brazilian law, you retain the right under the Código de Defesa do Consumidor to bring proceedings in the courts of your own domicile, and nothing in these Terms limits that right.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Services or legal requirements. We will update the "Last updated" date above and, for material changes, make reasonable efforts to notify active account holders (such as by email or an in-app notice) before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

17. General Provisions

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and FD Multimedia regarding the Services.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact

FD Multimedia — Multigen AI
Email: [email protected]